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Before items are deleted they might end up in a user’s trash. The trash can be managed by a user through any of the Box apps, and by an application via the API.

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Two-stage Deletion Process

Box uses a two-stage process to remove or trash files, folders, and web links before permanently deleting them. By default, items can be restored after they are trashed within a 30 day time frame before they are purged. The purge window can be modified by an enterprise administrator. More details can be found in the Box community article on Managing Trash
Last modified on January 20, 2026