Resend a Box Sign request

You can send the signing email again to anyone who has not signed yet, or turn on automatic reminders when you create the request.

Manual resend

Use the resend a Box Sign request endpoint to email remaining signers. You cannot resend a request when the status is signed, cancelled, declined, expired, error_sending, or error_converting. Wait 10 minutes after the last send before you resend. A resend inside that window returns a 400 Bad Request error. You can resend a request when the status is created, sent, viewed, or error.

curl -i -X POST "https://api.box.com/2.0/sign_requests/<SIGN_REQUEST_ID>/resend" \
     -H "authorization: Bearer <ACCESS_TOKEN>"

BoxSignRequest signRequest = new BoxSignRequest(api, id);
BoxSignRequest.Info signRequestInfo = signRequest.getInfo();

signRequestInfo.resend();

sign_request = client.sign_request(sign_request_id='12345')
sign_request.resend()

await client.SignRequestsManager.ResendSignRequestAsync("12345");

const id = 12345;
await client.signRequests.resendById({ sign_request_id: id });
console.log(`Sign request id ${sr.id} resent`);

Automatic reminders

When you create a request, set are_reminders_enabled to true. Box Sign emails signers who have not signed yet after 3, 8, 13, and 18 days.

curl -i -X POST "https://api.box.com/2.0/sign_requests" \
     -H "authorization: Bearer <ACCESS_TOKEN>" \
     -H "content-type: application/json" \
     -d '{
       "are_reminders_enabled": true,
       "parent_folder": {
         "type": "folder",
         "id": "0987654321"
       },
       "source_files": [
         {
           "type": "file",
           "id": "123456789"
         }
       ],
       "signers": [
         {
           "email": "signer@example.com",
           "role": "signer"
         }
       ]
     }'

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Resend a Box Sign request

Manual resend

Automatic reminders

​Manual resend

​Automatic reminders

Manual resend

Automatic reminders